Shipping policy
SHIPPING POLICY
Processing Time All orders are processed within 2–5 business days. Orders are not processed or shipped on weekends or holidays. You will receive a shipping confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Estimates We offer the following shipping options within the United States:
- Standard Shipping (5–7 business days) — rates calculated at checkout
- Expedited Shipping (2–3 business days) — rates calculated at checkout
Free Shipping We offer free standard shipping on all orders over $70.00
Personalized & Custom Orders Mugs with personalized or custom text may require additional processing time of 1–3 business days before shipment.
Order Tracking Once your order ships, you'll receive an email with a tracking number. You can use this to monitor your delivery status.
Lost or Delayed Packages If your package appears lost or significantly delayed, please make sure to contact shipping provider as it states in our policy we are not responsible for lost, stolen or broken product